Edizioni Nuove Catarsi

 

Associazione Culturale Cittadina Universitaria Aenigma

Via Giancarlo De Carlo 5

61029 Urbino PU / Italia

CF 91006880412  / P. IVA 01260260417 

® 2017 Edizioni Nuove Catarsi

Termini & Condizioni

Condizioni generali di vendita >

Edizioni Nuove Catarsi è un marchio appartenente all'Associazione Culturale Cittadina Universitaria Aenigma. 

Aenigma è un'associazione culturale senza scopo di lucro che svolge attività di utilità sociale nel campo del disagio, della disabilità e delle carceri. L'attività editoriale contribuisce al raggiungimento degli obiettivi istituzionali. 

Edizioni Nuove Catarsi is a trade mark owned by Associazione Culturale Cittadina Universitaria Aenigma. Aenigma is a non-profit cultural association focused on social activities, on conviction problems, on disability and on social unease. Its editorial activity contributes to achieve institutional objectives. 

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CUSTOMER SERVICES

SHIPPING AND DELIVERY 

Do you ship internationally? 

Yes, international shipping is possible via Poste Italiane (Italian Post Service). International shipping costs shall be paid by the customer (check the international shipping costs on the link to  Poste Italiane).

Do prices include shipping charges?

Yes, shipping charges are included in the price for Italy, for parcels up to 2 kilos. Customers are charged for heavier parcels or for international shipping.

Do prices include VAT?

Yes, all our prices include VAT.

What about the delivery times

We provide a standard shipping with Poste Italiane (Italian Post Service) and delivery times depend on the destination chosen. Delivery may take from 5 to 10 work days for a standard shipping in Italy.
International deliveries may take 15 work days.

PAYMENTS 

How can I pay? 

Two payment options are possible:

  1. PAY PAL - this service allows you to safely and quickly pay for your order. You don’t need to register or have a PAY PAL account, you can just use the service entering your credit card details.

  2. BANK TRANSFER - you can pay by bank transfer using the following bank details: 
    IBAN: IT60Z0311168701000000010786. 
    Swift code: BLOPIT22B53 
    Bank: UBI BANCA
    in favour to Associazione Culturale Cittadina Universitaria Aenigma, Via G. De Carlo 5, 61029 Urbino. 

  3. After your payment please send us the receipt to: info@edizioninuovecatarsi.org 

RETURNS

What should I do if I want to return the product? 

If you are not satisfied with the product you can return it within 14 days. You first need to report the problem to info@edizioninuovecatarsi.org indicating “return” in the object of your email. You then need to return the product to us with no damage bearing the shipping costs.  

 

How do I get a refund?

You can get a 100% refund after the product is returned.

Read more on our Terms and Conditions >

PRIVACY POLICY 

How do you manage and safeguard personal information?

The platforms and systems we use provide top personal data protection respecting the applicable law on personal data and privacy. You can always access your data and ask us to cancel or update them writing to info@edizioninuovecatarsi.org indicating “personal data cancellation” or “personal data update” in the email subject. Personal information is managed for Associazione Culturale Cittadina Universitaria Aenigma, Via G. De Carlo 5, 61049 Urbino by its representative Vito Minoia.

Read more on our Privacy Policy >

For more information Contact us >